Legal
Privacy Policy
Last updated June 10, 2026
Lore is a company memory layer for AI agents. We help teams turn scattered company knowledge into structured context that agents can use. Because Lore works with internal company information, privacy and trust matter deeply to us.
This Privacy Policy explains what information we collect, how we use it, and how companies stay in control of the data they connect to Lore. This policy may be updated as the product matures.
Trust principles
- We do not sell company data.
- We do not train shared models on private company knowledge.
- Customers control the tools they connect.
Information we collect
We collect different types of information depending on how you use Lore.
Waitlist and demo information
When you join the waitlist, request a demo, or contact us, we may collect your name, email address, company name, role, and any message or details you choose to share.
Connected company data
When a company connects tools such as Slack, Notion, GitHub, Gmail, Linear, Google Drive, or similar services, Lore processes content from those tools only for the purpose of building and maintaining that company's memory layer.
Technical information
We may collect basic technical information such as usage events, connection status, API activity, error logs, and system diagnostics to operate, secure, and improve the product.
How we use information
We use information to:
- respond to waitlist, demo, and contact requests
- connect approved company tools
- extract and structure company knowledge
- build and maintain a company-specific memory layer
- serve relevant context back to that company's own agents and authorized users
- monitor reliability, performance, and product usage
- improve Lore's product experience
Lore does not sell company data.
Lore does not use a company's private knowledge to train shared models.
Company data and agent access
Connected company data is used to create context for that company's own agents. Lore is designed to make company knowledge accessible through controlled interfaces such as API and MCP endpoints.
Companies are responsible for deciding which tools to connect, which permissions to grant, and which agents or users should be allowed to access Lore.
Third-party connections
Lore connects to third-party services through their official APIs when available. Examples may include Slack, Notion, GitHub, Gmail, Linear, Google Drive, and similar systems.
Access is based on permissions granted by the customer. These permissions can typically be changed or revoked through the connected service.
Data control
Customers should be able to control which systems are connected to Lore and can revoke access to connected services. As Lore matures, we will continue improving controls for visibility, permissions, deletion, and data management.
Data security
We take reasonable steps to protect the information processed by Lore. Because Lore may handle sensitive company knowledge, security is a core product priority.
As an early-stage product, we will continue improving and documenting our security practices as the service matures.
Data sharing
We do not sell personal information or company knowledge.
We may use trusted service providers to operate Lore, such as hosting, infrastructure, analytics, communication, or product tooling providers. These providers should only access information as needed to help us provide the service.
Changes to this policy
We may update this Privacy Policy as Lore evolves. If we make meaningful changes, we will update the date at the top of this page.
Contact
Questions about this Privacy Policy can be sent to:
privacy@lore.ai (placeholder inbox)